Customer Care

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Customer Care 2017-05-24T13:14:53+00:00

cs_chrisIt’s no coincidence that ‘services’ is our middle name.

We’re serious about service; it’s at the heart of all that we do for every vehicle and for every customer.

This is the Car Services way:

  • Our prices for standard MOT and servicing menu options are fixed and include parts and VAT.
  • We offer you a courtesy car; alternatively we can collect and return your vehicle from your home address or workplace.
  • Our technicians are well trained and highly skilled. Our spacious workshop has the latest diagnostic and testing equipment (and everything else you’d expect to see in a professional automotive centre).
  • We keep you informed of progress on your vehicle either by phone, text or e-mail.
  • Our waiting area is clean, comfortable and family-friendly.
  • Our workmanship and parts are guaranteed for 12 months or 12,000 miles.
  • We issue reminders for annual MOT inspections and for service intervals.
  • Our computerised vehicle records are kept up-to-date and you can have a copy of your service record on request and free of charge.
  • We offer ‘Alternative Dispute Resolution’ (ADR) through the RMI in the unlikely event of a problem that cannot be resolved.
Book Your Car in Now!

Want to book your vehicle in for a Service, Repair, or MOT? Fill in this form and we will call you back within 24 working hours.

What Our Customers Say

Excellent as usual, no problems what so ever. I’ll always pass on your name to other people. Keep it up.
Mr P. J. Baughon
Excellent service as always, nothing to much trouble. Car was clean inside and out when collected – very efficient service.
Mrs J. M. Hickling
I’ve been using Car Services GY for a number of years now and I have no intention of taking my car anywhere else. Thankyou for all your help
Mr Simon Woodall

Booked in company vehicles for service and MOT’s.

Evans Transport
Very good service – thanks!
Miss Y Hassan
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Accreditations

We take our affiliation seriously, adhering to their strict quality guidelines to guarantee we maintain the highest standards. We are required by these trade organisations to promise and prove that we are following their core codes of practice, guaranteeing you the best possible service and customer care.

MOT Testing Station, Moror Industry Code of Practice, Delphi, Retail Motor Industry Federation.

Providing alternative dispute resolution

“Unbeatable Vehicle Servicing, Excellent Customer Care!”