Our Guarantee

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Our Guarantee 2017-05-24T13:22:44+00:00

What We Promise & What We Guarantee

Our Promise
Our Aim is to be your first choice for any repairs to your vehicle, we will endeavour to provide you with the highest levels of service to ensure that your experience is as efficient as possible. We are committed to providing clear, honest and accurate advice. We will explain as plainly as possible anything we can assist with.

Our Guarantee
We will provide a 12 month or 12,000 mile guarantee on all parts and workmanship against premature
failure*. Should you have any queries or you feel you wish to take advantage of your guarantee,
please contact our office and we will arrange for an inspection.
*whichever is the sooner, excluding normal wear and tear.

We subscribe to the Motor Industry Code Of Practice and commit to providing you with:
• Honest and fair services
• Open and transparent pricing
• Completing work as agreed
• Invoices that match quoted prices
• Competent and conscientious staff
• A straightforward, swift complaints procedure

The Code also provides you with:
• A free consumer advice line
• Free conciliation and low cost independent arbitration
• More rights than required by law

We offer ‘Alternative Dispute Resolution’ (ADR) through the RMI in the unlikely event of a problem that cannot be resolved.

Book Your Car in Now!

Want to book your vehicle in for a Service, Repair, or MOT? Fill in this form and we will call you back within 24 working hours.

Accreditations

We take our affiliation seriously, adhering to their strict quality guidelines to guarantee we maintain the highest standards. We are required by these trade organisations to promise and prove that we are following their core codes of practice, guaranteeing you the best possible service and customer care.

MOT Testing Station, Moror Industry Code of Practice, Delphi, Retail Motor Industry Federation.

Providing alternative dispute resolution

“Unbeatable Vehicle Servicing, Excellent Customer Care!”